Customer Experience Archives - Page 67 of 102

Tag: Customer Experience

Setting Expectations
Posted on March, 2014

I'm encamped in our local Starbucks, busy with my morning series of conference … [Read more...]

Henry Ford was rumored to have said, "The customer is welcome to buy a car in … [Read more...]

Try as we might to do things right, we're all going to mess up every once in a … [Read more...]

We are anxious to meet with customers to tell them all about our products and … [Read more...]

February 13, 2014 by David Brock 6 Comments

It's been a while since I've done one of the Performance Metric Friday posts, … [Read more...]

February 11, 2014 by David Brock 6 Comments

No, I'm not talking about you, I'm talking about your customers. At the core of … [Read more...]

As sales people, our focus is to convince the customer to buy our solution. We … [Read more...]

There are not many things that cause me to come unglued. But there are two that … [Read more...]

Some years ago, there was a lot of discussion about Customer Intimacy-----no, … [Read more...]

I'm a current customer. I want to buy something from you, it will increase the … [Read more...]