Category: Transformation

Rising Tides Float All Ships, But What About Falling Tides?
Posted on October, 2011

"Rising Tides Float All Ships," a bit of an odd title, given the current … [Read more...]

I was reading an interesting discussion on customer loyalty at Focus.com. The … [Read more...]

As sales professionals, we are supposed to be masters of effective … [Read more...]

Where do we find new deals? How do we get customers energnized about the deals … [Read more...]

Wishful thinking and intent can look a lot like the same thing. They are … [Read more...]

The other day I was reading a very thoughtful piece, from someone I respect. It … [Read more...]

September 26, 2011 by David Brock 8 Comments

Customer experience is a hot topic. There's lots of activity with companies … [Read more...]

September 26, 2011 by David Brock 5 Comments

I've been wondering a lot about added value recently. We all talk about it, … [Read more...]

September 22, 2011 by David Brock 4 Comments

Today, Anthony Iannarino and I had a discussion on Focus.com on the Perils of … [Read more...]

We know what we want to sell. We've ben trained, we have all our brochures and … [Read more...]