Category: Transformation

Our Customers Are Doing Their Homework
Posted on April, 2018

Every three years, I go through the same cycle. My car lease comes to an end. … [Read more...]

Over the past few days, I've been participating in a discussion about a … [Read more...]

February 22, 2018 by David Brock 4 Comments

Recently, I had a discussion with someone, actually a polite disagreement. I … [Read more...]

Every once in a while, someone asks me, "When is it right to challenge?" At … [Read more...]

How many people are involved in the customer buying decision? If you are a … [Read more...]

We all struggle with change. Most of the time it's impatience with those around … [Read more...]

December 18, 2017 by David Brock 6 Comments

Too often we think of performance and continuous improvement incorrectly. While … [Read more...]

November 27, 2017 by David Brock 5 Comments

It's become common "wisdom" that we have to align align our sales process with … [Read more...]

Both we and our customers struggle with change. Think, for a moment, how many … [Read more...]

Every organization continues to focus on how to drive the highest levels of … [Read more...]